Supply Chain Management

Supply Chain Management must be kept at a high level of organization to be successful in today’s global economy. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed correctly.

With Supply Chain Management your company and employees will be on target to lower costs, improving efficiency, and increase customer satisfaction.

This course will provide your employees with the understanding of how Supply Chain Management can improve and help almost any type of business.

COURSE KIT:

Training manuals and instructor’s guide

Powerpoint slides and flip chart notes

Workshop activities and exercises

COURSE OUTLINE

Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: Why Supply Chain Management?
  • Customer Satisfaction
  • Improving Performance
  • Lowering Costs
  • Product Development
  • Case Study
  • Module Two: Review Questions
Module Three: Key Terms (I)
  • Procurement
  • Upstream and Downstream
  • Raw Material
  • Forecasting
  • Carrying Cost
  • Case Study
  • Module Three: Review Questions
Module Four: Key Terms (II)
  • Inventory
  • Order Generation
  • Order Taking
  • Order Fulfillment
  • Returns Management
  • Case Study
  • Module Four: Review Questions
Module Five: Three Levels of Supply Chain Management
  • Strategic level
  • Tactical level
  • Operational Level
  • Bullwhip Effect
  • Case Study
  • Module Five: Review Questions
Module Six: Five Stages of Supply Chain Management
  • Plan
  • Source
  • Make
  • Deliver
  • Return
  • Case Study
  • Module Six: Review Questions
Module Seven: The Flows of Supply Chain Management
  • The Product Flow
  • The Information Flow
  • The Finances Flow
  • Data Warehouses
  • Case Study
  • Module Seven: Review Questions
Module Eight: Inventory Management
  • Levels of Inventory
  • Just-In-Time Inventory
  • Keeping Accurate Records
  • Inventory Calculator
  • Case Study
  • Module Eight: Review Questions
Module Nine: Supply Chain Groups
  • The Suppliers
  • The Producers
  • The Customers
  • The Customer’s Customer’s
  • Case Study
  • Module Nine: Review Questions
Module Ten: Tracking and Monitoring
  • Dashboard
  • RFID’s
  • Alert Generation
  • Stock Keeping Unit (SKU)
  • Case Study
  • Module Ten: Review Questions
Module Eleven: Supply Chain Event Management
  • Inventory Alerts
  • Supplier Alerts
  • Bottlenecking
  • Being Proactive
  • Case Study
  • Module Eleven: Review Questions
Module Twelve: Wrapping Up
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
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