Accountability in the Workplace

Fostering accountability in the workplace is essential for ensuring that each employee takes ownership of their performance and behavior, consistently managing their responsibilities. By setting goals and fostering open communication, teams can achieve powerful results. Building an accountable workplace relies on strong teamwork and collaboration, with every team member understanding the company’s values and the significance of their dedication for success.

The “Accountability in the Workplace” course offers valuable tools and practical strategies to empower teams in embracing accountability. When employees are accountable, it fuels performance and productivity, leading to a more enriched workplace environment.

COURSE KIT:

Training manuals and instructor’s guide

Powerpoint slides and flip chart notes

Workshop activities and exercises

COURSE OUTINE:

Module One: Getting Started
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Module Two: What is Accountability?
  • Defining Accountability
  • Personal Accountability
  • Being Held Accountable
  • Accountability vs. Blame
  • Understanding the Importance
  • Case Study
  • Module Two: Review Questions

Module Three: Creating an Accountable Workplace
  • Modeling Accountability
  • Valuing Accountability
  • The Front-Loading Benefits
  • Teamwork
  • The Accountability Cycle
  • Case Study
  • Module Three: Review Questions

Module Four: The C’s of Accountability
  • Clarification
  • Common Purpose
  • Communication
  • Collaboration
  • Consequences
  • Case Study
  • Module Four: Review Questions

Module Five: Building Ownership
  • Ownership vs. Accountability
  • The Ownership Mentality
  • Why Does it Matter?
  • The Weight of Micromanaging
  • Sharing Your Vision
  • Case Study
  • Module Five: Review Questions

Module Six: Accountability in Leadership
  • What is Leadership?
  • The Role of the Organization
  • The Role of the Manager
  • The Role of the Employee
  • Strengthening Leadership Accountability
  • Case Study
  • Module Six: Review Questions

Module Seven: The Power of Goal-Setting
  • Setting SMART Goals
  • Who is Accountable?
  • Identifying Your “Why”
  • Goal Lengths
  • Remaining Loyal to Your Goals
  • Case Study
  • Module Seven: Review Questions

Module Eight: Feedback as a Tool
  • Choosing Positivity
  • Considering the Time Frame
  • Giving Feedback
  • Receiving Feedback
  • Creating an Action Plan
  • Case Study
  • Module Eight: Review Questions

Module Nine: Effective Delegation
  • What is Delegation?
  • How to Delegate
  • When to Delegate
  • Whom Should You Delegate
  • Dismissing Delegation
  • Case Study
  • Module Nine: Review Questions

Module Ten: Barriers to Accountability
  • Closed Communication
  • Failure to Meet Expectations
  • Lack of Self-Confidence
  • Lacking Alignment
  • Overcoming Obstacles
  • Case Study
  • Module Ten: Review Questions

Module Eleven: The Benefits of Accountability
  • Improving Performance
  • Building Trust and Integrity
  • Employee Engagement
  • Workplace Satisfaction
  • Dedication to Your Role
  • Case Study
  • Module Eleven: Review Questions

Module Twelve: Wrapping Up
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
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