Supervisors and Managers Courses

Each kit contains everything you need to teach workshops:

  • For All: Module One: Course Icebreaker and Workshop Objectives
  • Trainers Guide
  • Workbooks
  • PowerPoint Slides
  • Activities
  • Videos
  • Exercises

Budgets And Financial Reports

  • Module Two: Glossary
  • Module Three: Understanding Financial Statement
  • Module Four: Analyzing Financial Statements, Part One
  • Module Five: Analyzing Financial Statements, Part Two
  • Module Six: Understanding Budgets
  • Module Seven: Budgeting Made Easy
  • Module Eight: Advanced Forecasting Techniques
  • Module Nine: Managing The Budget
  • Module Ten: Making Smart Purchasing Decisions
  • Module Eleven: A Glimpse into The Legal World
  • Module Twelve: Wrapping Up

Coaching And Mentoring

  • Module Two: Defining Coaching and Mentoring
  • Module Three: Setting Goals
  • Module Four: Understanding the Reality
  • Module Five: Developing Options
  • Module Six: Wrapping it All Up
  • Module Seven: The Importance of Trust
  • Module Eight: Providing Feedback
  • Module Nine: Overcoming Roadblocks
  • Module Ten: Reaching the End
  • Module Eleven: How Mentoring Differs from Coaching
  • Module Twelve: Wrapping Up

Conducting Annual Employee Reviews

  • Module Two: How to Conduct Annual Reviews
  • Module Three: Categories for Annual Review (I)
  • Module Four: Categories for Annual Review (II)
  • Module Five: Common Mistakes (I)
  • Module Six: Common Mistakes (II)
  • Module Seven: Successful Tips for the Concept of Pay for Performance
  • Module Eight: How to Tie Employee Compensation to Firm-Wide Returns
  • Module Nine: How to Communicate Employee Expectations Effectively
  • Module Ten: Meaningful Questions to Gauge Employee Happiness (I)
  • Module Eleven: Meaningful Questions to Gauge Employee Happiness (II)
  • Module Twelve: Wrapping Up

Developing New Managers

  • Module Two: Managers are Made, Not Born
  • Module Three: Create a Management Track
  • Module Four: Define and Build Competencies
  • Module Five: Managers Learn by Being Managed Well
  • Module Six: Provide Tools
  • Module Seven: Provide Support
  • Module Eight: Identify Strong Candidates Early
  • Module Nine: Clearly Define the Management Track
  • Module Ten: Empower New Managers
  • Module Eleven: Provide Growth Opportunities
  • Module Twelve: Wrapping Up

Employee Motivation

  • Module Two: A Psychological Approach
  • Module Three: Object-Oriented Theory
  • Module Four: Using Reinforcement Theory
  • Module Five: Using Expectancy Theory
  • Module Six: Personality’s Role in Motivation
  • Module Seven: Setting Goals
  • Module Eight: A Personal Toolbox
  • Module Nine: Motivation On the Job
  • Module Ten: Addressing Specific Morale Issues
  • Module Eleven: Keeping Yourself Motivated
  • Module Twelve: Wrapping Up

Facilitation Skills

  • Module Two: Understanding Facilitation
  • Module Three: Process vs. Content
  • Module Four: Laying the Groundwork
  • Module Five: Tuckman and Jensen’s Model of Team Development
  • Module Six: Building Consensus
  • Module Seven: Reaching a Decision Point
  • Module Eight: Dealing with Difficult People
  • Module Nine: Addressing Group Dysfunction
  • Module Ten: About Intervention
  • Module Eleven: Intervention Techniques
  • Module Twelve: Wrapping Up

Knowledge Management

  • Module Two: Understanding Knowledge Management
  • Module Three: Do’s and Don’ts
  • Module Four: The Knowledge Management Life Cycle
  • Module Five: The New Knowledge Management Paradigm
  • Module Six: Knowledge Management Models
  • Module Seven: Building a Knowledge Management Rationale
  • Module Eight: Customizing Knowledge Management Definitions
  • Module Nine: Implementing Knowledge Management in Your Organization
  • Module Ten: Tips for Success
  • Module Eleven: Advance Topics
  • Module Twelve: Wrapping Up

Leadership And Influence

  • Module Two: The Evolution of Leadership
  • Module Three: Situational Leadership
  • Module Four: A Personal Inventory
  • Module Five: Modeling the Way
  • Module Six: Inspiring a Shared Vision
  • Module Seven: Challenging the Process
  • Module Eight: Enabling Others to Act
  • Module Nine: Encouraging the Heart
  • Module Ten: Basic Influencing Skills
  • Module Eleven: Setting Goals
  • Module Twelve: Wrapping Up

Lean Six Sigma

  • Module Two: Introduction to Lean Six Sigma
  • Module Three: Lean Six Sigma Principles
  • Module Four: The Phases of Six Sigma (DMAIC)
  • Module Five: The Phases of Six Sigma (DMADV)
  • Module Six: Waste Management
  • Module Seven: The Principles of Lean Manufacturing
  • Module Eight: Project Selection and Management
  • Module Nine: Lean Six Sigma Techniques
  • Module Ten: Tools to Drive Change
  • Module Eleven: Business Advantages
  • Module Twelve: Wrapping Up

Manager Management

  • Module Two: Grooming a New Manager
  • Module Three: Measuring Performance
  • Module Four: Motivating Managers
  • Module Five: Signs of Poor Management
  • Module Six: Trust Your Team of Managers
  • Module Seven: When an Employee Complains about their Manager
  • Module Eight: Coaching and Mentoring (I)
  • Module Nine: Coaching and Mentoring (II)
  • Module Ten: When Do You Step In?
  • Module Eleven: Remember These Basic Qualities
  • Module Twelve: Wrapping Up

Middle Manager

  • Module Two: Introduction to Management
  • Module Three: Ethics and Social Responsibility
  • Module Four: Managing Information
  • Module Five: Decision-Making
  • Module Six: Control Basics of Control
  • Module Seven: Organizational Strategy
  • Module Eight: Innovation and Change
  • Module Nine: Organizational Structures and Process
  • Module Ten: Managing Teams
  • Module Eleven: Motivation and Leadership
  • Module Twelve: Wrapping Up

Office Politics for Managers

  • Module Two: New Hires
  • Module Three: It’s About Interacting and Influencing
  • Module Four: Dealing With Rumors, Gossip, and Half-Truths
  • Module Five: Office Personalities (I)
  • Module Six: Office Personalities (II)
  • Module Seven: Getting Support for Your Projects
  • Module Eight: Conflict Resolution
  • Module Nine: Ethics
  • Module Ten: You Are Not an Island
  • Module Eleven: Social Events Outside of Work
  • Module Twelve: Wrapping Up

Performance Management

  • Module Two: The Basics (I)
  • Module Three: The Basics (II)
  • Module Four: Goal Setting
  • Module Five: Establishing Performance Goals
  • Module Six: 360 Degree Feedback
  • Module Seven: Competency Assessments
  • Module Eight: Kolb’s Learning Cycle
  • Module Nine: Motivation
  • Module Ten: The Performance Journal
  • Module Eleven: Creating a Performance Plan
  • Module Twelve: Wrapping Up

Self-Leadership

  • Module Two: What Is Self-Leadership?
  • Module Three: Motivators
  • Module Four: Behavior Focus (I)
  • Module Five: Behavior Focus (II)
  • Module Six: Natural Rewards
  • Module Seven: Constructive Thinking
  • Module Eight: Well-Being (I)
  • Module Nine: Well-Being (II)
  • Module Ten: Individuality
  • Module Eleven: Personal Application
  • Module Twelve: Wrapping Up

Supervising Others

  • Module Two: Setting Expectations
  • Module Three: Setting Goals
  • Module Four: Assigning Work
  • Module Five: Degrees of Delegation
  • Module Six: Implementing Delegation
  • Module Seven: Providing Feedback
  • Module Eight: Managing Your Time
  • Module Nine: Resolving Conflict
  • Module Ten: Tips for Special Situations
  • Module Eleven: A Survival Guide for the New Supervisor
  • Module Twelve: Wrapping Up

Team Building Through Chemistry

  • Module Two: Understanding Teams
  • Module Three: Team Development Model
  • Module Four: Chemistry in Teams
  • Module Five: Diversity
  • Module Six: Vision and Goals
  • Module Seven: Roles
  • Module Eight: Leadership Functions
  • Module Nine: Develop Cohesion
  • Module Ten: Build Relationships
  • Module Eleven: Direction of Team
  • Module Twelve: Wrapping Up

Virtual Team Building and Management

  • Module Two: Setting Up Your Virtual Team (I)
  • Module Three: Setting Up Your Virtual Team (II)
  • Module Four: Virtual Team Meetings
  • Module Five: Communication (I)
  • Module Six: Communication (II)
  • Module Seven: Building Trust
  • Module Eight: Cultural Issues
  • Module Nine: To Succeed with a Virtual Team
  • Module Ten: Dealing With Poor Team Players
  • Module Eleven: Choosing the Right Tools
  • Module Twelve: Wrapping Up