Sales and Marketing

Sales and Marketing Courses

Each kit contains everything you need to teach workshops:

For All: Module One: Course Icebreaker and Workshop Objectives
Trainers Guide
Workbooks
PowerPoint Slides
Activities
Videos
Exercises

Body Language Basics

Module Two: Communicating With Body Language
Module Three: Reading Body Language
Module Four: Body Language Mistakes
Module Five: Gender Differences
Module Six: Non-Verbal Communication
Module Seven: Facial Expressions
Module Eight: Body Language in Business
Module Nine: Lying and Body Language
Module Ten: Improve Your Body Language
Module Eleven: Matching Your Words to Your Movement
Module Twelve: Wrapping Up

Call Center Training

Module Two: The Basics (I)
Module Three: The Basics (II)
Module Four: Phone Etiquette
Module Five: Tools
Module Six: Speaking Like a Star
Module Seven: Types of Questions
Module Eight: Benchmarking
Module Nine: Goal Setting
Module Ten: Key Steps
Module Eleven: Closing
Module Twelve: Wrapping Up

Coaching Salespeople

Module Two: Defining Coaching and Mentoring
Module Three: Setting Goals
Module Four: Understanding the Reality
Module Five: Developing Options
Module Six: Wrapping it All Up
Module Seven: The Importance of Trust
Module Eight: Providing Feedback
Module Nine: Overcoming Roadblocks
Module Ten: Reaching the End
Module Eleven: How Mentoring Differs from Coaching
Module Twelve: Wrapping Up

Contact Center Training

Module Two: It Starts at the Top
Module Three: Peer Training
Module Four: How to Build Rapport
Module Five: Learn to Listen
Module Six: Manners Matter – Etiquette & Customer Service (I)
Module Seven: Manners Matter – Etiquette & Customer Service (II)
Module Eight: Handling Difficult Customers
Module Nine: Getting the Necessary Information
Module Ten: Performance Evaluations
Module Eleven: Training Doesn’t Stop
Module Twelve: Wrapping Up

Creating a Great Webinar

Module Two: What Can a Webinar Do?
Module Three: Successful Webinar Criteria
Module Four: Find the Right Format
Module Five: Marketing and Social Media
Module Six: Drive-Up Registration
Module Seven: Leading up to Your Webinar
Module Eight: Presentation Tips
Module Nine: Interacting With Your Audience
Module Ten: Mistakes To Avoid
Module Eleven: Post Event
Module Twelve: Wrapping Up

Event Planning

Module Two: Types of Events
Module Three: Brainstorming
Module Four: Types of Entertainment
Module Five: Support Staff
Module Six: Technical Staff
Module Seven: Vendors
Module Eight: Finalize the Plan
Module Nine: Administrative Tasks
Module Ten: Get Organized
Module Eleven: Post Event Activities
Module Twelve: Wrapping Up

High-Performance Teams Inside the Company

Module Two: The Benefits of High-Performance Teams
Module Three: Challenges of High-Performance Teams
Module Four: How to Build and Lead High-Performance Teams
Module Five: Characteristics of High-Performance Teams
Module Six: Roles of an Effective Team Leader
Module Seven: Traits of Great Leaders Leading High-Performance Teams (I)
Module Eight: Traits of Great Leaders Leading High-Performance Teams (II)
Module Nine: Ideas for Motivating High-Performance Teams
Module Ten: Steps to Retaining High Performers
Module Eleven: Augmenting Team Performance
Module Twelve: Wrapping Up

High-Performance Teams Remote Workforce

Module Two: Remote Workforce
Module Three: High-Performance Teams
Module Four: Characteristics of High-Performance Teams
Module Five: How to Create Teamwork
Module Six: Types of Communication
Module Seven: Training Your Team
Module Eight: Managing the Team
Module Nine: Effective Team Meeting How-to
Module Ten: Keep Happy and Motivated High-Performance Team
Module Eleven: Don’ts with High-Performance Teams
Module Twelve: Wrapping Up

In-Person Sales

Module Two: In-Person Sale
Module Three: Examples of In-Person Sales
Module Four: Sales Funnel
Module Five: Prepare
Module Six: Presentation
Module Seven: Engage
Module Eight: Commitment
Module Nine: Sale
Module Ten: Loyalty
Module Eleven: Expand
Module Twelve: Wrapping Up

Internet Marketing Fundamentals

Module Two: SWOT Analysis in Marketing
Module Three: Marketing Research
Module Four: Real Time Marketing
Module Five: Brand Management
Module Six: Social media (I)
Module Seven: SEO Basics
Module Eight: Social Media (II)
Module Nine: Website Characteristics
Module Ten: Capturing Leads
Module Eleven: Campaign Characteristics
Module Twelve: Wrapping Up

Marketing Basics

Module Two: What is Marketing?
Module Three: Common Marketing Types (I)
Module Four: Common Marketing Types (II)
Module Five: The Marketing Mix
Module Six: Communicating the Right Way
Module Seven: Customer Communications
Module Eight: Marketing Goals
Module Nine: The Marketing Funnel
Module Ten: Marketing Mistakes (I)
Module Eleven: Marketing Mistakes (II)
Module Twelve: Wrapping Up

Media And Public Relations

Module Two: Networking for Success (I)
Module Three: Networking For Success (II)
Module Four: The Meet and Greet
Module Five: Dressing for Success
Module Six: Writing
Module Seven: Setting Goals
Module Eight: Media Relations
Module Nine: Issues and Crisis Communication Planning
Module Ten: Social Media (The PR Toolkit)
Module Eleven: Employee Communications
Module Twelve: Wrapping Up

Motivating Your Sales Team

Module Two: Creating a Motivational Environment
Module Three: Communicate to Motivate
Module Four: Train Your Team
Module Five: Emulate Best Practices
Module Six: Provide Tools
Module Seven: Find Out What Motivates Employees
Module Eight: Tailor Rewards to the Employee
Module Nine: Create Team Incentives
Module Ten: Implement Incentives
Module Eleven: Recognize Achievements
Module Twelve: Wrapping Up

Multi-Level Marketing

Module Two: How Does Multi-Level Marketing Work
Module Three: Building a Contact List
Module Four: Recruiting New Agents (I)
Module Five: Recruiting New Agents (II)
Module Six: Training MLM Agents
Module Seven: Sponsorship/Mentorship
Module Eight: Provide Marketing Presentation Training
Module Nine: Provide Social Media Training
Module Ten: Provide Training in Recruitment
Module Eleven: Provide Ethics Training
Module Twelve: Wrapping Up

Overcoming Sales Objections

Module Two: Three Main Factors
Module Three: Seeing Objections as Opportunities
Module Four: Getting to the Bottom
Module Five: Finding a Point of Agreement
Module Six: Have the Client Answer Their own Objection
Module Seven: Deflating Objections
Module Eight: Unvoiced Objections
Module Nine: The Five Steps
Module Ten: Dos and Don’ts
Module Eleven: Sealing the Deal
Module Twelve: Wrapping Up

Presentation Skills

Module Two: Creating the Program
Module Three: Choosing Your Delivery Methods
Module Four: Verbal Communication Skills
Module Five: Non-Verbal Communication Skills
Module Six: Overcoming Nervousness
Module Seven: Creating Fantastic Flip Charts
Module Eight: Creating Compelling PowerPoint Presentations
Module Nine: Wow ‘Em with the Whiteboard
Module Ten: Vibrant Videos and Amazing Audio
Module Eleven: Pumping it Up a Notch
Module Twelve: Wrapping Up

Proposal Writing

Module Two: Understanding Proposals
Module Three: Beginning the Proposal Writing Process
Module Four: Preparing an Outline
Module Five: Finding Facts
Module Six: Writing Skills (I)
Module Seven: Writing Skills (II)
Module Eight: Writing the Proposal
Module Nine: Checking for Readability
Module Ten: Proofreading and Editing
Module Eleven: Adding the Final Touches
Module Twelve: Wrapping Up

Prospecting and Lead Generation

Module Two: Prospecting
Module Three: Traditional Marketing Methods
Module Four: New Marketing Methods
Module Five: Generating New Leads
Module Six: Avoid Common Lead Generation Mistakes
Module Seven: Educate Prospects
Module Eight: The Pipeline
Module Nine: Follow up Communication
Module Ten: Track Activity
Module Eleven: Create Customers
Module Twelve: Wrapping Up

Recognizing Employee Excellence

Module Two: Recognition Basics
Module Three: Types of Recognition
Module Four: Types of Rewards
Module Five: Creating a Recognition Culture
Module Six: Designing a Recognition Program
Module Seven: Effective Recognition Strategies
Module Eight: Recognition Best Practices
Module Nine: Recognition and Well-Being
Module Ten: Feedback and Performance Recognition
Module Eleven: Overcoming Challenges
Module Twelve: Wrapping Up

Sales Fundamentals

Module Two: Understanding the Talk
Module Three: Getting Prepared to Make the Call
Module Four: Creative Openings
Module Five: Making Your Pitch
Module Six: Handling Objections
Module Seven: Sealing the Deal
Module Eight: Following Up
Module Nine: Setting Goals
Module Ten: Managing Your Data
Module Eleven: Using a Prospect Board
Module Twelve: Wrapping Up

Servant Leadership

Module Two: What Is Servant Leadership?
Module Three: Leadership Practices
Module Four: Share the Power
Module Five: Characteristics of a Servant Leader
Module Six: Barriers to Servant Leadership
Module Seven: Building a Team Community
Module Eight: Be a Motivator
Module Nine: Be a Mentor
Module Ten: Training Future Leaders
Module Eleven: Self-Reflection
Module Twelve: Wrapping Up

Social Media Marketing

Module Two: Facebook
Module Three: YouTube
Module Four: Twitter
Module Five: LinkedIn
Module Six: TikTok
Module Seven: Pinterest
Module Eight: Tumblr
Module Nine: WhatsApp
Module Ten: Snapchat
Module Eleven: Instagram
Module Twelve: Wrapping Up

Telephone Etiquette

Module Two: Aspects of Phone Etiquette
Module Three: Using Proper Phone Language
Module Four: Eliminate Phone Distractions
Module Five: Inbound Calls
Module Six: Outbound Calls
Module Seven: Handling Rude or Angry Callers
Module Eight: Handling Interoffice Calls
Module Nine: Handling Voicemail Messages
Module Ten: Methods of Training Employees
Module Eleven: Correcting Poor Telephone Etiquette
Module Twelve: Wrapping Up

Top 10 Sales Secrets

Module Two: Effective Traits
Module Three: Know Clients
Module Four: Product
Module Five: Leads
Module Six: Authority
Module Seven: Build Trust
Module Eight: Relationships
Module Nine: Communication
Module Ten: Self-Motivation
Module Eleven: Goals
Module Twelve: Wrapping Up

Trade Show Staff Training

Module Two: Pre-Show Preparation
Module Three: Booth Characteristics and Setup
Module Four: Booth Characteristics and Setup (II)
Module Five: During the Show (I)
Module Six: During the Show (II)
Module Seven: Qualifying Visitors
Module Eight: Engaging the Right People
Module Nine: The Rules of Engagement (I)
Module Ten: The Rules of Engagement (II)
Module Eleven: After the Show
Module Twelve: Wrapping Up

Misbah Asif

13:39 27 Mar 24

Thankyou so much for putting everything together for me . I’m thrilled with the final result. Thanks again for your work everything was efficient and on time.

Wahid Gilani

09:58 21 Mar 24

You are amazing!Read through both CV and cover letter and I would hire me 😂Thank you Kim and it was a pleasure working with you.

Liubov Guralevych

11:59 15 Feb 24

I highly recommend the company if you want to make your CV better or to create new one, very attentive to details, always get in touch, hear what the client needs and provide everything on time. Professionals in their field 👌🏽 Big thank you for your help and cooperation 🤗🫶🏽

Fadi Diab

11:10 02 Feb 24

Kim was very responsive and efficient. She also listened to my priorities of what I needed to accomplish and supported it with her experience.

sultan alketbi

16:08 01 Feb 24

ammar darabseh

09:41 29 Jan 24

Hi Kim,Thank you so much for your email and for completing my CV package. I really appreciate your help and the efforts you put into it.I want to express my gratitude for the excellent service provided by Xeed Global. It has been a pleasure working with you and I am confident that the CV and LinkedIn profile you have prepared will greatly enhance my job search.I will definitely recommend Xeed Global to anyone in need of professional CV and LinkedIn services.Regards,Ammar

fuad siddiqui

10:48 24 Jan 24

Very happy to have chanced upon this organization who bent over backwards to help a time critical engagement.My youngest son required some help with cv prior to pursuing internship and work experience opportunities as a law undergrad in the UK - Kim turned this around not only in astoundingly quick time but provided a very professional and comprehensive cv which my son was very pleased with.I was so impressed with the outcome and more importantly with Kim’s engaging approach to the needs, that I requested additional services of reviewing and updating his LinkedIn profiles not only for my youngest son but to also engage with my eldest son who is a final year University UK based undergrad for cv and LinkedIn.The cost is so reasonable and the investment is worthwhile since the documents they provide are editable ATS compliant for future use as the individuals move through their careers. Whilst Kim could have charged separate additional costs for the incremental asks she did not on top of that she created a UAE and UK cv separately for the cultural needs. I have interviewed hundreds of people as a senior banker and I have no hesitation in recommending Xceed and working with Shelly and Kim who made this a great experience for us all.

mihaela tudorache

09:38 24 Jan 24

I needed my CV ATS compliant so i contact Xeed team.I found them via google research.I spoke to Kim via phone call and WhatsApp, she is very kind and professional and the thing that i have appreciated very much is that she didnt go for the "making money" option.She advised as a professional what is suitable for my profile and my need. Thank you Kim🙏.The outcome is very satisfying 😊 from all points of view! ( value for money)I definitely recommend them.

Rajan Gharu

10:02 26 Oct 23

Xeed Global have provided me with a very professional service. The transition was seamless and they reached beyond my expectations. The Xeed Global team were clear, concise and timely. I moved over from the UK to Dubai and because of their help, I had a job within 7 days of arriving. I cannot thank or recommend them enough! Thank you Xeed.

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