Respect in the Workplace
A respectful work environment is essential to the overall success of your team, as well as a contribution to a stronger work reputation. Evidently, when we learn to accept the differences between the values and perspectives of those around us, we can continue to grow as a team with this shared knowledge. The concept of respect is often taught at a young age, however, it is just as important to remind adults to model respective behaviors. Remember, it is the responsibility of all team members to be respectful to one another, and address conflict in a positive manner in order to accomplish a healthy, safe work environment.
Our Respect in the Workplace workshop will give you the tools and conversation to help empower your team to recognize behaviors that influence the performance done within the workplace. A respectful workplace is one in which integrity and professionalism are displayed, and the skills to communicate and recognize one another are practiced.
COURSE KIT:
Training manuals and instructor’s guide
Powerpoint slides and flip chart notes
Workshop activities and exercises
COURSE OUTLINE
Module One: Getting Started
- Housekeeping Items
- The Parking Lot
- Workshop Objectives
- Pre-Assignment
- Action Plans and Evaluations
Module Two: What is Respect
- Defining Respect
- Self-Respect
- Owed Respect vs Earned Respect
- Measuring Respect
- Respect for the Workplace
- Case Study
- Module Two: Review Questions
Module Three: The Respectful Employee
- Common Characteristics
- The Importance of Mutual Respect
- Earning Respect
- Enhancing Professionalism
- Being Liked vs Being Respected
- Case Study
- Module Three: Review Questions
Module Four: Disrespectful Behavior
- Why these Behaviors Arise
- Discrimination
- Bullying
- Harassment
- What is Not Harassment
- Case Study
- Module Four: Review Questions
Module Five: Managing Emotions
- Meaning Of Emotions
- Negative Emotions at Work
- Choosing Your Reactions
- Absorbing Other Peoples Emotions
- The Positive Outcome
- Case Study
- Module Five: Review Questions
Module Six: Respectful Communication Approaches
- Self-Awareness
- Active Listening
- Nonverbal Communication
- Verbal Communication
- Constructive Disagreement
- Case Study
- Module Six: Review Questions
Module Seven: The Inclusive Mindset
- The Inclusive Leader
- Diversity vs Inclusion
- Types of Workplace Diversity
- Creating an Inclusive Workplace
- The Power of Words
- Case Study
- Module Seven: The Inclusive Mindset
Module Eight: Employee Recognition
- Recognition and Respect
- The Halo Effect
- Giving Recognition
- The Communication Component
- Improving Employee Recognition
- Case Study
- Module Eight: Review Questions
Module Nine: The R’s of Respect
- Recognition
- Responding
- Reporting
- Roles and Responsibilities
- Rising Above
- Case Study
- Module Nine: Review Questions
Module Ten: Building a Repsectful Workplace
- It Starts With You
- Team Contribution
- Respecting Space and Boundaries
- Workplace Ethics
- Policies on Respect
- Case Study
- Module Ten: Review Questions
Module Eleven: Benefits to the Business
- Productivity and Knowledge
- Employee Engagement
- Job Satisfaction
- Stress Reduction
- The Welcoming Environment
- Case Study
- Module Eleven: Review Questions
Module Twelve: Wrapping Up
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations