Managing Workplace Anxiety
Everyone will experience anxiety at some point in their lives. Anxiety is a normal reaction characterized by feelings of fear or apprehension. One of the leading places that individuals will experience anxiety or excessive stress is the workplace. While it is normal to have some fear or feel out of place at work occasionally, it can become a serious problem when the anxiety becomes unmanageable and keeps you from performing your everyday activities. Anxiety can have a negative impact on your quality of work, work performance, and affect your relationships with colleagues. Identifying your workplace anxiety and learning powerful coping strategies will help you to work with your anxiety, rather than against it.
With our Managing Workplace Anxiety course, your participants will learn resources and effective skills that will help them recognize and manage anxiety in the workplace. Participants will feel more confident in their professional environment, as well as more prepared to overcome the challenges that the workplace may bring.
COURSE KIT:
Training manuals and instructor’s guide
Powerpoint slides and flip chart notes
Workshop activities and exercises
COURSE OUTLINE
Module One: Getting Started
- Icebreaker
- Housekeeping Items
- The Parking Lot
- Workshop Objectives
Module Two: Types of Anxiety
- Generalized Anxiety Disorder
- Social Anxiety
- Panic Disorder
- Phobias
- Obsessive-Compulsive Disorder
- Practical Illustration
- Module Two: Review Questions
Module Three: Physical Symptoms
- Rapid Heartbeat
- Panic Attack
- Headache
- Trembling or Shaking
- Digestive Discomfort
- Practical Illustration
- Module Three: Review Questions
Module Four: Anxiety Triggers
- Fear of the Unknown
- Fear of Conflict or Confrontation
- Holding in Feelings
- Public Speaking
- Perfectionism
- Practical Illustration
- Module Four: Review Questions
Module Five: Anxiety vs. Nervousness
- Determining the Cause
- The Duration of Symptoms
- Intensity of Symptoms
- Interfering With Life
- Levels of Anxiety
- Practical Illustration
- Module Five: Review Questions
Module Six: Recognizing Anxiety in Others
- Avoiding Social Situations
- Difficulty Accepting Negative Feedback
- Difficulty Focusing on Tasks
- Irrational Fears
- Offering Support
- Practical Illustration
- Module Six: Review Questions
Module Seven: Coping Strategies (I)
- Keeping a Journal
- Power of Positive Thinking
- Creating a “Me” Place
- Establish Attainable Goals
- 3-3-3 Rule
- Practical Illustration
- Module Seven: Review Questions
Module Eight: Coping Strategies (II)
- Talk With Friends and Family
- Get Enough Sleep
- Eating Well and Exercise
- Breathing Exercises
- Begin Small and Build Up to Larger Challenges
- Practical Illustration
- Module Eight: Review Questions
Module Nine:Acknowledge the Situation
- It’s OK to Make a Mistake
- Accept the Situation, and Move On
- Ending the Cycle
- Identify the Trigger
- You’re Not Alone
- Practical Illustration
- Module Nine: Review Questions
Module Ten: The Positive Aspects
- Alerts Us to Danger
- Improves Self-Awareness
- Great Motivator
- Prevent Mistakes
- Empathetic and Understanding
- Practical Illustration
- Module Ten: Review Questions
Module Eleven: When to Seek Extra Help?
- Feeling Overwhelmed
- Physical Changes
- Unable to Work or Function
- Experiencing Panic Attacks
- Feelings of Irritability
- Practical Illustration
- Module Eleven: Review Questions
Module Twelve: Wrapping Up
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations
