Supervisors and Managers Courses
Each kit contains everything you need to teach workshops:
- For All: Module One: Course Icebreaker and Workshop Objectives
- Trainers Guide
- Workbooks
- PowerPoint Slides
- Activities
- Videos
- Exercises
Budgets And Financial Reports
- Module Two: Glossary
- Module Three: Understanding Financial Statement
- Module Four: Analyzing Financial Statements, Part One
- Module Five: Analyzing Financial Statements, Part Two
- Module Six: Understanding Budgets
- Module Seven: Budgeting Made Easy
- Module Eight: Advanced Forecasting Techniques
- Module Nine: Managing The Budget
- Module Ten: Making Smart Purchasing Decisions
- Module Eleven: A Glimpse into The Legal World
- Module Twelve: Wrapping Up
Coaching And Mentoring
- Module Two: Defining Coaching and Mentoring
- Module Three: Setting Goals
- Module Four: Understanding the Reality
- Module Five: Developing Options
- Module Six: Wrapping it All Up
- Module Seven: The Importance of Trust
- Module Eight: Providing Feedback
- Module Nine: Overcoming Roadblocks
- Module Ten: Reaching the End
- Module Eleven: How Mentoring Differs from Coaching
- Module Twelve: Wrapping Up
Conducting Annual Employee Reviews
- Module Two: How to Conduct Annual Reviews
- Module Three: Categories for Annual Review (I)
- Module Four: Categories for Annual Review (II)
- Module Five: Common Mistakes (I)
- Module Six: Common Mistakes (II)
- Module Seven: Successful Tips for the Concept of Pay for Performance
- Module Eight: How to Tie Employee Compensation to Firm-Wide Returns
- Module Nine: How to Communicate Employee Expectations Effectively
- Module Ten: Meaningful Questions to Gauge Employee Happiness (I)
- Module Eleven: Meaningful Questions to Gauge Employee Happiness (II)
- Module Twelve: Wrapping Up
Developing New Managers
- Module Two: Managers are Made, Not Born
- Module Three: Create a Management Track
- Module Four: Define and Build Competencies
- Module Five: Managers Learn by Being Managed Well
- Module Six: Provide Tools
- Module Seven: Provide Support
- Module Eight: Identify Strong Candidates Early
- Module Nine: Clearly Define the Management Track
- Module Ten: Empower New Managers
- Module Eleven: Provide Growth Opportunities
- Module Twelve: Wrapping Up
Employee Motivation
- Module Two: A Psychological Approach
- Module Three: Object-Oriented Theory
- Module Four: Using Reinforcement Theory
- Module Five: Using Expectancy Theory
- Module Six: Personality’s Role in Motivation
- Module Seven: Setting Goals
- Module Eight: A Personal Toolbox
- Module Nine: Motivation On the Job
- Module Ten: Addressing Specific Morale Issues
- Module Eleven: Keeping Yourself Motivated
- Module Twelve: Wrapping Up
Facilitation Skills
- Module Two: Understanding Facilitation
- Module Three: Process vs. Content
- Module Four: Laying the Groundwork
- Module Five: Tuckman and Jensen’s Model of Team Development
- Module Six: Building Consensus
- Module Seven: Reaching a Decision Point
- Module Eight: Dealing with Difficult People
- Module Nine: Addressing Group Dysfunction
- Module Ten: About Intervention
- Module Eleven: Intervention Techniques
- Module Twelve: Wrapping Up
Knowledge Management
- Module Two: Understanding Knowledge Management
- Module Three: Do’s and Don’ts
- Module Four: The Knowledge Management Life Cycle
- Module Five: The New Knowledge Management Paradigm
- Module Six: Knowledge Management Models
- Module Seven: Building a Knowledge Management Rationale
- Module Eight: Customizing Knowledge Management Definitions
- Module Nine: Implementing Knowledge Management in Your Organization
- Module Ten: Tips for Success
- Module Eleven: Advance Topics
- Module Twelve: Wrapping Up
Leadership And Influence
- Module Two: The Evolution of Leadership
- Module Three: Situational Leadership
- Module Four: A Personal Inventory
- Module Five: Modeling the Way
- Module Six: Inspiring a Shared Vision
- Module Seven: Challenging the Process
- Module Eight: Enabling Others to Act
- Module Nine: Encouraging the Heart
- Module Ten: Basic Influencing Skills
- Module Eleven: Setting Goals
- Module Twelve: Wrapping Up
Lean Six Sigma
- Module Two: Introduction to Lean Six Sigma
- Module Three: Lean Six Sigma Principles
- Module Four: The Phases of Six Sigma (DMAIC)
- Module Five: The Phases of Six Sigma (DMADV)
- Module Six: Waste Management
- Module Seven: The Principles of Lean Manufacturing
- Module Eight: Project Selection and Management
- Module Nine: Lean Six Sigma Techniques
- Module Ten: Tools to Drive Change
- Module Eleven: Business Advantages
- Module Twelve: Wrapping Up
Manager Management
- Module Two: Grooming a New Manager
- Module Three: Measuring Performance
- Module Four: Motivating Managers
- Module Five: Signs of Poor Management
- Module Six: Trust Your Team of Managers
- Module Seven: When an Employee Complains about their Manager
- Module Eight: Coaching and Mentoring (I)
- Module Nine: Coaching and Mentoring (II)
- Module Ten: When Do You Step In?
- Module Eleven: Remember These Basic Qualities
- Module Twelve: Wrapping Up
Middle Manager
- Module Two: Introduction to Management
- Module Three: Ethics and Social Responsibility
- Module Four: Managing Information
- Module Five: Decision-Making
- Module Six: Control Basics of Control
- Module Seven: Organizational Strategy
- Module Eight: Innovation and Change
- Module Nine: Organizational Structures and Process
- Module Ten: Managing Teams
- Module Eleven: Motivation and Leadership
- Module Twelve: Wrapping Up
Office Politics for Managers
- Module Two: New Hires
- Module Three: It’s About Interacting and Influencing
- Module Four: Dealing With Rumors, Gossip, and Half-Truths
- Module Five: Office Personalities (I)
- Module Six: Office Personalities (II)
- Module Seven: Getting Support for Your Projects
- Module Eight: Conflict Resolution
- Module Nine: Ethics
- Module Ten: You Are Not an Island
- Module Eleven: Social Events Outside of Work
- Module Twelve: Wrapping Up
Performance Management
- Module Two: The Basics (I)
- Module Three: The Basics (II)
- Module Four: Goal Setting
- Module Five: Establishing Performance Goals
- Module Six: 360 Degree Feedback
- Module Seven: Competency Assessments
- Module Eight: Kolb’s Learning Cycle
- Module Nine: Motivation
- Module Ten: The Performance Journal
- Module Eleven: Creating a Performance Plan
- Module Twelve: Wrapping Up
Self-Leadership
- Module Two: What Is Self-Leadership?
- Module Three: Motivators
- Module Four: Behavior Focus (I)
- Module Five: Behavior Focus (II)
- Module Six: Natural Rewards
- Module Seven: Constructive Thinking
- Module Eight: Well-Being (I)
- Module Nine: Well-Being (II)
- Module Ten: Individuality
- Module Eleven: Personal Application
- Module Twelve: Wrapping Up
Supervising Others
- Module Two: Setting Expectations
- Module Three: Setting Goals
- Module Four: Assigning Work
- Module Five: Degrees of Delegation
- Module Six: Implementing Delegation
- Module Seven: Providing Feedback
- Module Eight: Managing Your Time
- Module Nine: Resolving Conflict
- Module Ten: Tips for Special Situations
- Module Eleven: A Survival Guide for the New Supervisor
- Module Twelve: Wrapping Up
Team Building Through Chemistry
- Module Two: Understanding Teams
- Module Three: Team Development Model
- Module Four: Chemistry in Teams
- Module Five: Diversity
- Module Six: Vision and Goals
- Module Seven: Roles
- Module Eight: Leadership Functions
- Module Nine: Develop Cohesion
- Module Ten: Build Relationships
- Module Eleven: Direction of Team
- Module Twelve: Wrapping Up
Virtual Team Building and Management
- Module Two: Setting Up Your Virtual Team (I)
- Module Three: Setting Up Your Virtual Team (II)
- Module Four: Virtual Team Meetings
- Module Five: Communication (I)
- Module Six: Communication (II)
- Module Seven: Building Trust
- Module Eight: Cultural Issues
- Module Nine: To Succeed with a Virtual Team
- Module Ten: Dealing With Poor Team Players
- Module Eleven: Choosing the Right Tools
- Module Twelve: Wrapping Up